Implementation Services

Once you have decided on your Business Success Criteria, planned and purchased your hardware, co-developed your Transition Plan, Argos offers services that help you accomplish your goals.  Each is designed around your requirements - no two businesses are alike!

Project Coordinator

Each new customer is assigned a Project Coordinator who will work with you to meet your implementation dates and objectives.  The Project Coordinator is your main contact with our programming and support staff.but also documents your business processes, setup and concerns in our Service and Project Management software, as do each of our Industry Support Specialists and Programmers.  Thus each one of your requests becomes part of the plan to help you succeed in your installation. and no one person "owns" your information!

Pre-Training support and hardware configuration

Many of our customers have an IT department who feel comfortable downloading and installing ABECAS Insight using the guidelines Argos Software has provided.  Other entities aren't as comfortable making the choices on how to configure the hardware and how to make the software setup choices to best match their operational and business requirements.  For these entities, we offer services that can help you decide on staffing levels, competencies with existing personnel and then mutually decide on the best path of training.

Management Progress Reviews

On a mutually decided schedule, we offer Management Progress Reviews.  These services range from regular Account Manager check ups (a part of your purchase) to on-site or modem review of your data input, identification and documentation of your "go live issues" (and what it will take to get you "live"), review and if appropriate revision of the original Transition Plan. We help you assess where you are in meeting your Business Success Criteria, and departmental goals and offer suggestions as to how to proceed forward to meet your success criteria. We can help you execute your plan, on any level!